The work, in commercial terms.
Behind these sit two decades of enterprise results: $44M in annual savings at Telstra, $16M revenue uplift at Foxtel, $3M+ in digital revenue built in 18 months at LittleOak.
Revenue is growing. The business isn't keeping up.
Stock you can't see. Margin that shrinks as sales rise. A warehouse, a website and a spreadsheet that don't talk to each other. Decisions made on gut feel because the numbers arrive too late. These are the chinks in the chain, and every growing product business has them. You shouldn't have to guess which one is costing you most. Finding it is our job. Fixing it is the plan.
Three ways we move the business forward.
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Explore our servicesWhen the way forward isn't clear, we identify what needs fixing, build the roadmap, and help you execute it.
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Explore our servicesWe build the technology that brings the vision to life: websites, system integrations, applications and software.
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Explore our servicesWe find the bottlenecks holding the business back, design the solutions, and manage the projects that implement the change.
The right platform for the outcome.
We're product agnostic. We hold partnerships across the platforms growing product businesses run on, and we recommend on one basis only: what the project needs and the commercial outcome it has to return. The system serves the business, never the other way around.
Featured in The Australian Business Journal
Felicity Pascoe and The SheEO Agency® have been featured in 10 Australian Strategy Consultants Leading Change in 2026, recognising an approach that moves from strategic diagnosis through to hands-on delivery.
With more than two decades leading product, digital and operational transformation across Telstra, Cotton On Group, Target, Australia Post, Foxtel and The LittleOak Company, Felicity brings enterprise-level experience to growing product businesses, including $44M in annual savings, $16M in revenue uplift and $3M+ in digital revenue built within 18 months.
The Growth Constraint
Commercial analysis for product businesses experiencing growth constraints.
This first issue explores why successful businesses often become harder to scale and introduces five Growth Indicators™ that commonly appear as a business evolves faster than the way it is being led, organised and operated.
Download, grab a coffee and take some time out to reflect on your business.